Nibbl New Hire Onboarding Program

Project Management Case Study

Overview

The Nibbl New Hire Onboarding Program is a fictional, portfolio-based project designed to demonstrate applied project management practices aligned with PMI standards. The project addresses a common growth challenge faced by scaling organizations: inconsistent onboarding experiences that delay productivity and impact employee engagement.

This case study showcases how a structured, baseline-driven project management approach can deliver a scalable onboarding solution while maintaining schedule, cost and stakeholder control.

This project is a fictional case study created for professional portfolio purposes to demonstrate applied project management capabilities.

Business Problem

Nibbl’s rapid growth outpaced its ability to deliver a consistent onboarding experience. Onboarding activities were decentralized across teams, resulting in delayed system access, uneven manager involvement and extended time-to-productivity. Fewer than 40% of new hires completed onboarding within their first 14 days, creating operational strain and inconsistent employee experiences.

Project Objective

Design and implement a standardized, scalable onboarding program that:

Ensures consistent onboarding execution across corporate functions

Accelerates time-to-productivity

Improves new hire readiness and engagement

Solution Approach

The project delivered a centralized onboarding framework that includes:

  • A standardized in-person orientation covering company history, mission, vision, and culture

  • Leader-led Day 1 team integration and system access verification

  • Cohort-based, role-specific on-the-job training

  • Manager enablement tools and onboarding playbooks

  • Technology-supported onboarding workflows and tracking

The solution replaces fragmented onboarding practices with a repeatable, measurable model aligned to organizational growth.

Project Delivery Framework

This project was planned and managed using PMI-aligned best practices, including:

  • Defined scope, schedule, and cost baselines

  • PERT-based dependency analysis and critical path identification

  • Activity-level Gantt and milestone schedules

  • Risk management with probability–impact scoring and contingency planning

  • Stakeholder engagement through RACI and communication management plans

Timeline & Investment

Duration: 12 months

Delivery Model: Waterfall/Plan-Based

Budget: $325,000

Project success was measured using the following targets:

  • ≥90% onboarding completion within 14 days

  • ≥95% system access readiness within 2 business days

  • Reduction in time-to-productivity from 45 days to ≤30 days

  • Positive new hire and manager onboarding feedback

Sucess Metrics

Strategic Value

This project demonstrates how disciplined project management enables organizations to scale effectively while improving employee experience. By establishing clear baselines, governance, and stakeholder alignment, the onboarding program creates long-term operational value and supports sustainable growth.

Explore the Full Portfolio

This page provides a high-level overview of the project. The full portfolio includes detailed artifacts such as: Project Charter; Scope, Schedule, and Cost Baselines; WBS, Gantt, and PERT Analysis; Risk Register and Communication Plan; and RACI and Stakeholder Engagement Plan

This project is a fictional case study created for professional portfolio purposes to demonstrate applied project management capabilities.

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